Shipping policy
Thank you for shopping with us! At Kamco east, we aim to provide you with a seamless shopping experience from start to finish. As part of our commitment to excellence, we’ve outlined our shipping policy below:
Shipping Method:
We utilize a dropshipping business model to fulfill orders. This means that once your order is placed and confirmed, we work closely with our network of suppliers to have your items shipped directly from the manufacturer to your doorstep.
Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or holidays, processing times may vary, but we always strive to dispatch your order as swiftly as possible.
Delivery Time:
Our estimated delivery time is 7-10 business days from the date of order confirmation. Please note that delivery times may vary depending on your location, supplier availability, and other factors beyond our control.
Shipping Rates:
We offer competitive shipping rates based on the weight and dimensions of your order, as well as your shipping destination. Shipping costs will be calculated and displayed at checkout for your convenience.
Tracking Information:
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the progress of your delivery online.
International Shipping:
At this time, we primarily ship within UK. For international orders, please be aware that additional customs duties, taxes, or import fees may apply upon delivery. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Shipping Address:
Please ensure that your shipping address is accurate and complete to prevent any delays or issues with delivery. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Order Tracking and Support:
If you have any questions or concerns about your order, shipping, or delivery, please don’t hesitate to contact our customer support team at info@kamcoeast.com. We’re here to assist you every step of the way.
Thank you for choosing Kamco East ! We appreciate your business and hope you enjoy your shopping experience with us.